Exam Policy

As part of our ongoing effort to enhance the value of Certiport certification, certain security measures are in place to protect the integrity of the exams.

Please familiarize yourself with the following policies.

• Test Candidate Exam Policies
• Exam Administration Policies
• Exam Scoring Policy
• Exam Retake Policy
• Challenging an Exam Item (Grievance Policy)
• Accommodation of Disabilities
• Candidate Non-Disclosure Agreement
• FAQs for Microsoft Office Specialist Program Security Procedures

Test Candidate Exam Policy

 

Exam Administration Policies

 

  

 

A Candidate may use a retake voucher to retake a failed exam.

The retake policy varies based on the exam certification.

Please view the retake policy for the corresponding certification below for each program.

Certiport Centers shall enforce, and certification candidates shall observe, the following retake policies:

 

---