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77-423: Outlook 2013
Topics : Manage the Outlook environment (25–30%): Customize Outlook settings •Include original messages with all reply messages, change text formats for all outgoing messages, customize the Navigation pane, block specific addresses, configure views, manage multiple accounts, set Outlook options
Your most common email task is probably receiving and sending email messages, but you’ll also need to work with your calendar to set appointments, add and organize contacts so you can reach the people you want to reach, and perhaps add tasks, notes, and more to help you stay on track. This section focuses on Outlook 2013 Microsoft Outlook 2013 not only has a new look, but also has some great new features. These changes combine to make Outlook more visually appealing and easier to use. For example, reply emails no longer open up by default in a new window; instead, you can edit them right in the Reading pane. Other changes are more significant, such as the integration of social networking accounts like Facebook and LinkedIn, which brings all of your contacts together in one place.
Outlook interacts with Microsoft server products to provide unified communications services including real-time presence and status information, specialized functionality for internal messaging, access to fax messages and voice mail messages, offline access to SharePoint site content, and many other useful features. 4 Chapter 1 Get started with Outlook 2013 You can use Outlook to:
- Send, receive, read, respond to, organize, and archive email messages.
- Create attractive business graphics and incorporate and edit external images in your communications.
- Send documents, spreadsheets, presentations, pictures, and other files as message attachments, and preview attachments you receive from other people.
- Schedule events, appointments, and meetings; invite attendees; and reserve conference rooms, projectors, and other managed resources.
- View upcoming appointments and tasks, and receive reminders for them.
- Share schedule information with other people, inside and outside your organization.
- Store contact information in a transferable and easily accessible format.
- Keep track of tasks you need to complete, schedule time to complete your tasks, and assign tasks to co-workers.
- Organize and easily locate information in messages, attachments, calendars, contact records, tasks, and notes.
- Filter out unwanted and annoying junk messages.
- Have information from favorite websites delivered directly to you.
Using Outlook is so easy, I can sum it up in just a few simple sentences to cover the most common tasks:
- Open an item and read it: Double-click the item.
- Create a new item: Click an icon in the Folder pane, click a New button in the Ribbon at the top of the screen, and fill out the form that appears. When you’re done, click the Send button — or alternatively, click the Save and Close buttons.
- Delete an item: Click the item once to select it, and then click the Delete icon in the Ribbon at the top of the screen. The Delete icon has a black X.
- Move an item: Use your mouse to drag the item to where you want it.
When you want to undertake a new task, you go to a different folder:
Navigation button: Click a Navigation button — Mail, Calendar, People, Tasks, Notes, or Folders — to go to a folder. The Navigation buttons appear along the bottom of the window .
Folder pane: Click the Folders button (or press Ctrl+6) and select a folder in the Folder pane . For example, to read incoming e-mail messages, select the Inbox folder.
Outlook 2013 adds features to make it easier to work in a single Outlook view without switching windows. One of these new features is the addition of a small selection of email commands that you can use right in the message list to mark messages as read or unread, flag messages, and delete them.
- At the bottom of the Folder pane, click the Mail icon to open the Inbox.
- Hover the pointer on the left edge of a message.
- Click to mark the message as read (or unread).
- Click to flag the message for follow up.
- Click to delete the message.
the Outlook app window can seem overwhelming to new users because it contains so much information. However, after you understand how Outlook organizes and presents that information, you will have no trouble moving from folder to folder to view and arrange your information. The main program window organizes all of your Outlook folders for easy access, and individual windows help you to work with the different types of Outlook items.
You can use Outlook to send and receive messages for several different types of email accounts. Outlook supports Microsoft Exchange Server; POP3 services, such as a typical account from an Internet service provider (ISP); IMAP services; and Exchange ActiveSync compatible accounts such as Outlook.com accounts. You can easily add a new account, either automatically by using AutoDiscover or by manually entering the settings for the account. However, unlike previous versions of Outlook, you can’t import email accounts from other programs into Outlook 2013. Instead, you must add them in the same way that you add a new email account.
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