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You have selected free tutorial of the Microsoft Corporation for the Microsoft Office Specialist (MOS) :
77-423: Outlook 2013
Topics : Manage messages (25–30%): Create a message •Create messages, forward messages, delete messages, add/remove message attachments, add Cc and Bcc to messages, add voting options to messages, reply to all, reply to sender only, prioritize messages, mark as private, request delivery/read receipt, redirect replies, delegate access
Microsoft Help:-
Create messages
When sending email messages from Outlook, you can format the text to suit your preferences, and include attachments such as documents, workbooks, and images. You can also personalize your message by embedding images, business graphics, and automatic signatures; setting message options such as voting buttons, importance, sensitivity, and reminders; and requesting electronic receipts when a message is delivered or opened. on sending a message, it travels across the local area network or the Internet to the mailbox of the person you specify as the recipient. If you specify more than one recipient, Outlook 2013 sends a copy of the message to everyone you specify. By default, Outlook sends messages automatically as soon as they are placed in the Outbox. You also can configure Outlook to hold your messages in the Outbox until you’re ready to send them. (Clicking Send places the message in the Outbox.)
Creating an email message is a relatively simple process. You will usually provide information in the following fields:
- To Enter the email address of the primary message recipient(s) in this field. This is the only field that is absolutely required to send a message.
- Subject Enter a brief description of the message contents or purpose in this field. The subject is not required, but it is important to provide information in this field, both so that you and the recipient can identify the message and so that the message isn’t blocked as suspected junk mail by a recipient’s email program. Outlook will warn you if you try to send a message with no subject.
- Message body Enter your message to the recipient in this field, which is a large text box. You can include many types of information, including formatted text, hyperlinks, and graphics in the message body.
The simplest way to manage incoming mail is just to file it. Before you file a message, you need to create at least one folder in which to file your messages. You only need to create a folder once; it’s there for good after you create it (unless, of course, you later decide to delete it). You can create as many folders as you want; you may have dozens or just one or two.
I have folders for filing mail from specific clients, for example. All the e-mail I’ve received in connection with this book is in a folder called Outlook For Dummies. (Clever title, eh?) A folder called Personal has messages that aren’t business related.
To create a folder for new mail, follow these steps:
- Click the Mail button in the Navigation bar (or press Ctrl+Shift+I). The Mail module appears.
- Select the word Inbox in the Folder list. The word Inbox is highlighted.
- Select the Folder tab and click the New Folder button in the Ribbon. The Create New Folder dialog box appears .
- In the Name text box, type a name for your new folder, such as Personal. You can name the folder anything you like. You can also create many folders for saving and sorting your incoming e-mail. Leaving all your mail in your Inbox gets confusing. On the other hand, if you create too many folders, you may be just as confused as if you had only one.
- Click the OK button.
Sending Message:
- Click new Mail
- Addressing messages Addressing an email message is easy: just insert the intended recipient’s email address (or name, if he or she is in your address book) into an address box in the message header of a message composition window. You can enter email recipients into any of three address boxes:
- To Use for primary message recipients. Usually, these are the people you want to respond to the message. Each message must have at least one address in the To box. Creating and sending messages
- Cc Use for "courtesy copy" recipients. These are usually people you want to keep informed about the subject of the email message but from whom you don’t require a response.
- Bcc Use for "blind courtesy copy" recipients. These are people you want to keep informed, but whom you want to keep hidden from other message recipients. Bcc recipients are not visible to any other message recipients and therefore aren’t included in message responses unless specifically added to one of the address boxes in the response message. (The To and Cc address boxes are always displayed in the message header. The Bcc address box is not displayed by default. You can display it in the message header by clicking the Bcc button, located in the Show Fields group on the Options tab of the message composition window. )
- insert an email address into an address box in the following ways:
- Enter the entire address.
- Enter part of a previously used address and then select the address from the AutoComplete List that appears.
- Click the address box label to display the Select Names dialog box, in which you can select one or more addresses from your address book(s).
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- Entering body content If you have an Internet connection, you can send email messages to people within your organization and around the world by using Outlook, regardless of the type of email account you have. Outlook can send and receive email messages in three message formats:
- HTML Supports paragraph styles (including numbered and bulleted lists), character styles (such as fonts, sizes, colors, weight), and backgrounds (such as colors and pictures). Most (but not all) email programs support the HTML format. Programs that don’t support HTML display these messages as Plain Text.
- Rich Text Supports more paragraph formatting options than HTML, including borders and shading, but is compatible only with Outlook and Exchange Server. Outlook converts Rich Text messages to HTML when sending them outside of an Exchange network.
- Plain Text Does not support the formatting features available in HTML and Rich Text messages but is supported by all email programs.
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- Saving and sending messages At regular intervals while you’re composing a message (every three minutes, by default), Outlook saves a copy of the message in the Drafts folder. This is intended to protect you from losing messages that are in progress. If you close a message that hasn’t yet had a draft saved, Outlook gives you the option of saving one. You can manually save a message draft at any time by clicking the Save button on the Quick Access Toolbar in the message window.
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